What is the system called that Shaniya used to record a customer's order, automatically send it to the kitchen staff, and calculate the bill?

The system used to record a customer's order, automatically send it to the kitchen staff, and calculate the bill is known as a Point of Sale (POS) system. POS systems are integral to the operations of restaurants and other hospitality businesses as they facilitate efficient service and accurate order management. This technology allows for seamless communication between front-of-house staff and the kitchen, ensuring that orders are processed promptly. Additionally, a POS system provides financial tracking by calculating the total bill and managing transactions, which is crucial for the financial aspects of running a business.

In contrast, amenities refer to the additional services or features a business provides to enhance customer experience, but they do not encompass the specific functionality of order-recording and payment processing. Cash transactions pertain to the method of payment rather than the system used to manage orders and billing. Video technology may be utilized in various aspects of hospitality, but it does not directly relate to the order management or payment processes presented in this question.